Social media is now an essential tool for marketers, allowing them to engage a dialogue with customers toward the brand, the products and the services. The quality and the amount of content that the brand provides to the customer are someway crucial, because it is the starting point of the conversation: it needs to be attractive, interesting and the customer has to learn something through it. Of course, you can just add a facebook status and launch a twit on twitter… or you could create a more engaging brand experience thanks to videos!
Why do you think that people rather like to watch TV than open a book when they go back home after a long day at work? Indeed, the more senses are involved the more highly engaging your social media content will be.
Let’s take an example:
Twix launched on the 7 of march a 16sc video on their facebook page, which had been already shared 142 times.
Their previous posts, just two days before was:
– a fan photo of twix, shared 21 times
– a simple post, shared only 2 times !
Videos are the best way to communicate your brand values. Using the twix exemple, the video says “it’s fun, it’s sexy, it’s delicious, eat it!”, when the picture and the text are just referring to the product itself with no real marketing message.
So as you can see, videos allow you to have a better quality message and to create more traffic; and sometimes even leads to a viral propagation, as the Volkswagen ad named “The Force”, with nearly 60 millions of views on Youtube.
But the major advantage of using both videos and social media is the price: even a little company can afford for an effective video ad! The web is quite informal, the video does not need to be super professional and so the ROI can be huge.
For instance Blendtec, a blender company based in Orem, Utah, use its youtube channel to share home-made videos where they are blending objects. Their “Will it Blend – Ipad” video had been seen more than 16 millions times , giving them an amazing ROI in terms of both worldwide sales and recognition: the retail sales have increased by over 700% thanks to their 236 millions views in total.
With the rise of podcasts, vlogging, micro cameras and the infinite number of video sharing platforms, be creative and uploading content is the new way to advertise. Does it means that the “attention advertising” as we knew it is over? For sure no, however it is on the downward slope.
The digital handshake : 7 proven strategies to grow your business in social media – Chaney
The social media bible – Lon Safko & David K. Brake
“BlendTec Will It Blend? Viral Video Case Study” – SociaLens, research/advisory